Troubleshooting — eSIM questions
Real answers about troubleshooting for travel eSIMs — from the eSIM TopUp team and fellow travellers.
Topic
Replies
Views
Activity
Installed my eSIM before flying but still no internet after landing in Italy
C
S
M
P
8
49
1 month
C
S
M
P
8 replies · 49 views · 1 month
Why is my eSIM not connecting to the internet in Italy?
S
S
M
L
8
20
2 months
S
S
M
L
8 replies · 20 views · 2 months
Can I use hotspot/tethering on my eSIM while in Spain?
C
S
J
M
8
39
2 months
C
S
J
M
8 replies · 39 views · 2 months
Why is my eSIM not connecting to the internet in Singapore?
N
S
D
E
8
91
2 months
N
S
D
E
8 replies · 91 views · 2 months
What should I do if I have no internet after installing my eSIM in China?
A
S
L
M
8
67
2 months
A
S
L
M
8 replies · 67 views · 2 months
Why am I not getting internet after installing my UK eSIM?
N
S
M
G
8
28
2 months
N
S
M
G
8 replies · 28 views · 2 months
Why can't I connect to the internet after installing my eSIM in Malaysia?
A
S
J
L
8
39
2 months
A
S
J
L
8 replies · 39 views · 2 months
What should I do if I have no internet after installing my eSIM in Georgia?
N
S
T
E
8
73
2 months
N
S
T
E
8 replies · 73 views · 2 months
Why can't I connect to the internet after installing my eSIM in the Maldives?
T
S
T
L
8
84
2 months
T
S
T
L
8 replies · 84 views · 2 months
Why am I not getting internet after installing my eSIM in Egypt?
Y
S
M
N
8
70
2 months
Y
S
M
N
8 replies · 70 views · 2 months
Why is my eSIM not providing internet in Iceland?
P
S
D
E
8
96
2 months
P
S
D
E
8 replies · 96 views · 2 months
Why am I not getting internet after installing my eSIM in Croatia?
H
S
J
L
8
25
2 months
H
S
J
L
8 replies · 25 views · 2 months
Why isn't my eSIM working after installation in Greece?
S
S
J
E
8
47
2 months
S
S
J
E
8 replies · 47 views · 2 months
My eSIM installed but no internet — what do I check?
C
D
1
119
3 months
Troubleshooting
no-internet
C
D
1 replies · 119 views · 3 months
Do I need to enable roaming? Will it charge extra?
G
E
N
2
93
4 months
Troubleshooting
roaming
G
E
N
2 replies · 93 views · 4 months