I just installed my eSIM for Greece, but I'm unable to access the internet. I've followed all the installation steps, but it still shows no connection. What should I do?
8 replies
S
Sara (eSIM TopUp)
eSIM TopUp Team
2 months ago
First, ensure that mobile data is enabled in your device settings. Sometimes, it may also help to switch airplane mode on and off to reset the connection. If the issue persists, try restarting your device.
I had a similar problem when I first arrived in Greece. I found that toggling the data roaming option in settings made a difference. Don't forget to check if your data allowance has been used up!
If none of these solutions work, please reach out to our support team directly for further assistance. We can help troubleshoot the issue more thoroughly.